Job opportunity
Client Success Manager
We’re looking for a Client Success Manager to join our team of passionate problem-solvers, continually innovating to take loyalty to the next level for our clients across all industries.
What you'll do
As a Client Success Manager, you’ll be working with our clients on all aspects of loyalty marketing.
You’ll play a key role in developing and executing marketing strategies, creative concepts, and highly personalised cross-channel customer journeys.
You’ll be responsible for the management and implementation of loyalty programs and/or marketing campaigns, as well as having an important commercial and project management role in relationship management.
Your goal is to create happy and satisfied customers, and you’ll do that by developing strong expertise in customer loyalty, as well as account and project management.
Requirements
HBO or university degree, preferably in Business or Economics
Fluency in English and Dutch
Basic understanding of IT – technology is a big part of our workplace culture
A customer-first mindset: always striving to go above and beyond to make clients happy
Creative problem-solving skills and ability to be a convincing sparring partner for clients
Strong listening skills: ability to understand client needs, and offer relevant services
Project management skills and accuracy
Excellent writing skills
Entrepreneurial mindset and ability to establish and maintain business contacts
Self-starter attitude with leadership qualities
Working at m–wise
We make loyalty engaging. m–wise is a data-driven company specialising in customer loyalty.
Our innovative loyalty software, m–wise Loyalty Cloud, helps global brands build lasting loyalty across every channel.
We also offer a wide range of services to help our clients deliver next-gen loyalty experiences for their customers.
What our team loves about m–wise
An international work environment: colleagues and clients are from around the globe
Opportunities for professional growth: we’re here to support your ambitions
A flat organisational structure: everyone is encouraged to share their ideas
Our clients are A-list brands: forget monotony – you’ll be working with household names
A hybrid workplace: you have the flexibility to work from home or from office in Amersfoort
How to apply
Interested in becoming our new Client Success Manager? We’d love to hear from you. Please send your CV to info@m-wise.eu to apply.